Law 25 & Data Processing

1. Applicable regulatory frameworks

Law 25 (Quebec): primary reference framework (transparency, consent, governance, incident reporting). PIPEDA (Canada): commercial activities in Canada. GDPR (EU): may apply to individuals located in the EU; write to admin@unicyvinci.com to exercise your rights.

2. Privacy Officer

In accordance with Law 25, we have designated an officer: admin@unicyvinci.com.

3. Principles we apply

Collection limitation, transparency, valid consent, privacy by default, and reasonable technical and organizational security measures.

4. Your rights

Depending on your residence and the applicable framework: access, correction, deletion, withdrawal of consent, portability, complaint. To exercise a right: admin@unicyvinci.com.

5. Assessment of transfers outside Quebec

Before any transfer outside Quebec, we conduct a privacy impact assessment in accordance with Law 25. Some providers process data in the US (see the Privacy Policy).

6. Confidentiality incidents

In the event of an incident presenting a risk of serious harm, we contain it, notify affected individuals and the Commission d'accès à l'information du Québec, and record it in a register.

7. Data Processing Agreement (sub-processing)

When we process personal information on behalf of a client (agency or broker), the client is the controller and UnicyVinci acts as processor. We commit to: process information only on the client's documented instructions; ensure confidentiality; apply appropriate security measures; engage only sub-processors offering sufficient guarantees (see the list in the Privacy Policy); assist the client in handling data subject requests and incident notifications; and delete or return the information at the end of the contract, subject to legal obligations. A written data processing agreement is available on request at admin@unicyvinci.com.

8. Complaints

Address your complaint first to our officer (admin@unicyvinci.com). You may also file a complaint with the Commission d'accès à l'information du Québec or the Office of the Privacy Commissioner of Canada.

9. Contact us

admin@unicyvinci.com — Unicy, Montreal, Quebec, Canada