FAQ
Frequently asked questions
Quick answers to the most common questions about UnicyVinci.
Sign up with your business email, confirm your address, then log in to your dashboard to set up your organization.
The tenant corresponds to your agency (the organization that owns the workspace). A broker is a member with a public profile and properties. An agency can have multiple brokers and members.
No. A member can be a broker, an administrator, or an internal collaborator. The assigned role determines their access and any public profile.
Yes. UnicyVinci is multi-tenant: each agency's data is isolated. Your properties, leads, and content are not shared with other agencies.
Each agency's website keeps its own pages, including its legal pages, separate from the UnicyVinci platform pages.
Yes. You can connect a custom domain to your website by configuring the DNS records indicated in your settings.
Cancellation stops the renewal. You usually keep access until the end of the period you already paid for. Remember to export your important data beforehand.
Yes, from your billing settings. Review the new plan's limits before confirming the change.
No. Centris is not required to use UnicyVinci. You can manage your properties directly within the platform.
The Growth Planner helps you set goals, track performance, and organize concrete actions (smart tasks) to grow your business.
Write clear titles and descriptions, use optimized images, and publish useful content. Also make sure your pages are published and indexable.
Use the platform support page to describe your issue and submit your request. The more precise your description, the faster the response.