Support

Contact support

Reach our support team.

Overview

Our team is available to help you with your account and the platform.

Steps

1. Open the support page.
2. Describe your issue.
3. Submit your request.

The more precise your description, the faster the response.

Request a demo

Discover the platform live.

Overview

A demo lets you discover the features that fit your needs.

Steps

1. Open the demo page.
2. Provide your contact details.
3. Pick a time slot.

Prepare your questions in advance for an effective demo.

Report an issue

Help us fix issues quickly.

Overview

Reporting an issue helps us identify and fix anomalies.

Steps

1. Describe what you were doing.
2. Explain what happened.
3. Add a screenshot if possible.

Mention the approximate time of the issue.

Response times

What to expect after a request.

Overview

We aim to respond as quickly as possible depending on the nature of the request.

Steps

1. Send a complete request.
2. Watch your inbox.
3. Answer any follow-up questions.

Detailed requests are handled faster.

Information to provide

What helps us help you.

Overview

Providing the right information upfront speeds up resolution.

Steps

1. Your name and organization.
2. A clear description of the issue.
3. The steps to reproduce it.

A screenshot is often worth a thousand words.